What to expect at your first cleaning

Your very first job

We get it: you might have some first-day jitters. Let’s see if we can get rid of those butterflies and help you learn what to expect before, during, and after your first job.

Communication counts

A few hours before the job, we’ll share the customer’s address and you’ll be able to call or chat directly with your customer through the Handy Pro app. It’s always a good idea to get in touch with them, even if you’re just saying hello! It’s also a chance to ask any questions, in case their Job Details were unclear. Finally, try to leave early to make sure you aren’t late!

Be prepared

Customers expect you to come equipped with all of the supplies you’ll need to get the job done. If you don’t have any, take a trip to the store the night before your job to stock up. We recommend that you arrive with rags and wipes, various cleaning solutions, a combination floor sweeper/mop, and a vacuum.

First impressions matter

If your customer is going to be at home at the booking start time we recommend asking them for a tour of the home, and double-checking any specific instructions for the booking. 

Day one is done

Once you're finished, you might want to do one last sweep before you pack up and leave. After you check out, your customer will get a notification on their phone to rate your service. We’ll take care of payment, including a tip, and you’ll also get the chance to rate your customer. Well done! Your first job is in the books.

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