Did your payment amount not match what you expected? Please double check your history to make sure you weren’t charged any fees (these include late fees, cancellation fees, and more).
If you’re a handyman professional, it’s possible the customer booked multiple services on the same job. Please communicate with them that these additional services might require more time and labor, and as such, will cost more. If you confirm this with the customer, the Handy team can verify the additional payment.
If you still believe there’s a problem, please contact the Handy team. You can chat with us from the hours of 8am to 11pm ET via the blue chat icon, or email us any time using the form below.