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What are paid extras?

You might notice customers sometimes add extras to their bookings. These are services we consider above and beyond the standard, so we don’t include them in the list of services most professionals provide in a normal cleaning. If a customer requests an extra, the system will automatically add time to the booking, but it’s your responsibility to make sure their specific request is fulfilled. Be advised that customers often look closely at items they have marked as extras (as they’re paying you extra for these services), so making sure those extras are completed helps to ensure high ratings and tips.

Extras include:

  • Inside cabinets
  • Inside fridge
  • Inside oven
  • Interior windows
  • Laundry wash & dry (washer and dryer must be in the customer's home)
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