I couldn't submit my ID verification

If you ran into a problem while trying to submit your ID verification, make sure the materials you’re submitting meet the requirements. These include:

  • the picture of yourself and your ID are crystal clear
  • the photos are taken in a well-lighted place and not taken at an angle
  • you’re using an approved form of ID (passport, driver’s license, government issued ID; but not school IDs or government benefits cards)

If you're still having issues, feel free to contact the team through the form below.

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