Handy performs the majority of our support via email. Before reaching out to us, please try finding the most relevant article. It’s possible you may find your answer without having to wait for us!

If you have questions about recent payment deposits, you get help here or by clicking the blue button below to view all of your recent batches.

Some common issues:

• I think I was incorrectly charged a fee.
• I have a question about payments.
• I haven't received any payments.
• I'm missing payment for a specific job or batch.
• My customer isn't home.
• I need to cancel a job.
• What is the cancellation policy?
• Checking in and out of jobs.
• My Handy Pro app isn't working.
• I can't get into my customer's home.

If you’re a customer in need of assistance, head this way.