Handy offers email and chat support via our Help Center. Before reaching out to us, please try finding the most relevant article. It’s possible you may find your answer without having to wait for us!
If you have questions about recent payment deposits, you get help here or by clicking the blue button below to view all of your recent batches.
Some common issues:
- I think I was incorrectly charged a fee.
- I have a question about payments.
- I haven't received any payments.
- I'm missing payment for a specific job or batch.
- My customer isn't home.
- I need to cancel a job.
- What is the cancellation policy?
- Checking in and out of jobs.
- My Handy Pro app isn't working.
- I can't get into my customer's home.
If you’re a customer in need of assistance, head this way.
If this is about a job today, please let us know by clicking here.
If you're a pro who wants to chat with a live agent, the blue chat icon is available on many of our other Help Center articles from the hours of 8am to 11pm ET daily.