Handy charges fees when our records show that you failed to meet the agreements in your Service Professional Agreement. We use that contract to administer the platform, so that the customers know what to expect from Handy, which creates more jobs for the professionals.
If you believe a mistake has been made, and that you were incorrectly charged a fee, please contact the Handy team with the job number. We’ll help get everything sorted out. You can chat with us from the hours of 8am to 11pm ET via the blue chat icon, or email us any time using the form below.